Support available

in

Technical Support

CORE’s skilled software engineers are knowledgeable and experienced in a range of LMS and open source web systems. They have an international reputation for their work on standards and interoperability. The software engineers are available for site visits or online support, and can provide specific help with:

  • Installation
  • Security
  • Customisation
  • Branding 
  •  Monitoring
  • Interoperability
  • Backups
  • Web2.0 integration

They can also advise on hosting and networking solutions, including..

  • Internal school networking configurations
  • Server co-location solutions
  • Virtualisation services
  • Cloud computing options

 

  confused about wires

 

Teaching & Learning Support

CORE’s teaching and learning support team consists of classroom practitioners experienced in professional learning and support. They are regular users of the online environment in their current work, and are experienced in the development and operation of online communities of practice. They are available to assist with:

  • Establishing the purpose and intent of your OLE
  • Designing the OLE to suit your context and needs
  • Providing professional development for staff
  • Assisting with creating and maintaining online communities of practice

 

Ongoing Support

CORE provides ongoing support for those in schools who are responsible for maintaining their school's OLE. This includes:

  • Regular newsletters and updates
  • An online community of practice
  • Email and phone support as required